Shipping Policy

Orders over $75 in the continental US are shipped the best way for free. Orders under $75 are charged a $5.00 flat shipping rate and shipped the best way

  • Our processing time can take up to 5 business days. Shipping times are in addition to this. We do not ship on weekends or holidays.You will receive an email with tracking information when your order has been shipped.
  • Returns are for STORE CREDIT ONLY.  All sales exceeding 30% off an item, or in our Clearance tab are final sale and are non-returnable.
  • You have 14 days from the day you receive your package to return your purchase. Damages must be reported within 3 days of receiving merchandise.  Please contact: 
  • Items must be unwashed, unworn, and in the same condition as you received them. If items appear worn, have makeup or other stains, your return WILL NOT be accepted. 
  • Return shipping is paid by customer.  
  • Email 3andMe at to begin return process, and receive confirmation return email.